The policies that govern your use of Finode. Switch between documents, search within a policy, or jump straight to a section.
This policy explains what personal information FiNode collects, how we use and share it — including what is and is not shared with our AI providers — how long we keep it, and the rights and choices you have. We do not sell your personal information.
FiNode, Inc. ("FiNode," "we," "us," or "our") provides an AI-powered investment research and portfolio-monitoring platform available at finode.ai and through our iOS and Android mobile applications (collectively, the "Service").
This Privacy Policy explains what personal information we collect, how we use and share it, how long we keep it, and the choices and rights you have. It applies to all users of the Service.
By using the Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.
If you choose to link a brokerage account, that connection is established through Plaid Inc. ("Plaid"), a financial data network. You enter your financial institution credentials directly with Plaid.
We request only investment holdings information. From what is returned to us, we retain only your security identifiers, asset types, quantities, and cost basis, together with the name of your financial institution and a reference that allows us to maintain the connection.
We do not retain account numbers, account masks, account nicknames, cash balances, or transaction history.
Plaid's own collection and use of your information is governed by the Plaid End User Privacy Policy, available at plaid.com/legal, which we encourage you to review.
We do not request or require government-issued identification numbers, Social Security numbers, date of birth, precise geolocation, or biometric information. Please do not submit this information to us. Note that documents you choose to upload may contain information beyond what we need — see Section 5.
We use personal information to:
Where the EU or UK General Data Protection Regulation applies, we rely on the following legal bases:
You may withdraw consent at any time without affecting processing carried out before withdrawal.
We use artificial intelligence models provided by Anthropic, PBC ("Anthropic") to generate written analysis, and related services from our cloud infrastructure provider. This section describes what is shared with those providers.
When you upload a brokerage screenshot or statement for automated holdings import, the complete, unmodified file is sent to our AI provider so that your holdings can be extracted from it. We do not crop, mask, or redact the file first. If the document contains information beyond your holdings — such as your account number, your name and address, account balances, or transaction detail — that information is transmitted along with it.
The uploaded file is processed and then discarded. FiNode does not store the file. Only the extracted holdings are saved to your account.
For AI-generated portfolio commentary, we deliberately minimize what is shared. Our AI provider receives only ticker symbols and derived percentages — allocation weights, sector over- and underweights, factor tilts, and similar ratios. Dollar values, share quantities, cost basis, account values, your name, your email address, and other identifying information are calculated on our own systems and are not included.
Alert headlines and calendar events relevant to your portfolio, labeled by ticker and sector, are shared with our AI provider to produce narrative summaries. This indicates which securities you hold. No amounts and no identifying information are included.
Messages you submit to our research features are shared with our AI provider together with publicly available source material, and are processed to enable relevant retrieval. These messages are stored in your account. Please do not enter sensitive personal information into these features.
Much of the analysis in the Service — due-diligence reports, news analysis, earnings recaps, legislative and regulatory analysis, digital-asset analysis, and daily macroeconomic summaries — concerns publicly available information about securities and markets and is not tied to any individual user. No user identifiers, contact information, quantities, or dollar values are included in that work.
Our AI provider acts as our service provider and is contractually restricted from using data submitted through its commercial interface to train its models. AI providers may retain data briefly for abuse monitoring in accordance with their own terms. See the Anthropic Privacy Policy at anthropic.com/legal/privacy.
AI-generated output may be incomplete, out of date, or incorrect. It is informational only and is not investment advice or a recommendation. See our Terms of Use.
We disclose personal information only as follows.
Each service provider is bound by contract to process personal information only on our instructions and only for the purposes for which it was disclosed.
We also obtain market data, news, corporate filings, and public-record information from third-party providers and public sources. Those providers supply information to us. We do not transmit your personal information to them.
We may disclose information where we believe in good faith it is necessary to comply with applicable law, subpoena, or legal process; to enforce our Terms of Use; to detect, prevent, or address fraud, security, or technical issues; or to protect the rights, property, or safety of FiNode, our users, or others.
If FiNode is involved in a merger, acquisition, financing, reorganization, or sale of assets, personal information may be transferred as part of that transaction. We will notify you of any such transfer and of any material change to this Privacy Policy that results.
We share information with third parties when you direct us to do so.
We retain personal information for as long as your account remains active and for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.
You may request deletion of your account at any time by emailing privacy@finode.ai from the address associated with your account. We will delete your account record and the associated holdings, portfolio value history, research messages, notification history, and linked-account records within 30 days of verifying your request, except where retention is required by law or for the establishment or defense of legal claims. Backup copies are purged on our ordinary backup rotation.
When you unlink an account, we delete the associated holdings and connection information from our systems and stop retrieving data from that account. To revoke FiNode's authorization on Plaid's side, you may also use Plaid's portal at my.plaid.com or contact your financial institution directly.
We maintain administrative, technical, and physical safeguards designed to protect personal information, including:
No method of transmission or storage is completely secure. We cannot guarantee absolute security, and you use the Service at your own risk. If you believe your account has been compromised, contact us immediately at security@finode.ai.
Regardless of where you live, you may:
Depending on your state of residence, you may have the right to:
To exercise these rights, email privacy@finode.ai or use the tools in your account settings. We will verify your identity using the email address associated with your account before acting on a request. You may use an authorized agent, subject to reasonable proof of authorization.
If we decline a request, you may appeal by replying to our response or writing to privacy@finode.ai with the subject line "Privacy Appeal." We will respond to appeals within the period required by applicable law.
We do not disclose personal information to third parties for their own direct-marketing purposes.
You have the rights of access, rectification, erasure, restriction of processing, data portability, and objection to processing, as well as the right to lodge a complaint with your local supervisory authority. Contact us at privacy@finode.ai.
International transfers: we process and store personal information in the United States. Where we transfer personal information out of the EEA, UK, or Switzerland, we rely on the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum, together with supplementary measures where appropriate. A copy of the relevant safeguards is available on request.
The Service is not directed to, and may not be used by, individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a person under 18, we will delete it promptly. If you believe a minor has provided us information, contact us at privacy@finode.ai.
We do not disclose nonpublic personal financial information about you to nonaffiliated third parties except as permitted by law — specifically, to the service providers identified in Section 6.1, who perform services for us and who are contractually obligated to maintain confidentiality and to use the information only for the purposes for which it was disclosed.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a prominent notice in the Service before the changes take effect. The "Last Updated" date above indicates when this policy was most recently revised. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.
FiNode, Inc., a Delaware corporation. Email: privacy@finode.ai.
Questions? Email privacy@finode.ai.